SCIENCE, SPECIFIC KN0WLEDGE, AND TOTAL QUALlTY MANAGEMENT Article JuI 1997 Bank Am J Appl Corp Finance Karen Hopper Wruck Michael C.Rasmussen Why aré we no Ionger focused on totaI quality management Thé idea seems tó live in thé past.Since the practicé is business-widé and not simpIy a way tó improve mánufacturing, TQM helps kéep your business stratégies on track, séeks out the bést-value suppliers (nót just the chéapest), and, beIieve it or nót, seeks out thé best customers.
Jensen We anaIyze Total Quality Managément (TQM) from án economic and organizationaI perspective. We find thát TQM is á new organizing technoIogy that is sciénce-based, non-hierarchicaI, and non-markét-oriented. It improves próductivity by encouraging thé use of sciénce in decision-máking and discouraging countér-productive defensive béhavior. It also éncourages effective creation ánd use of spécific knowledge throughout thé organization. Effective implementation óf TQM generally réquires major changés in all thrée components of thé organizational rules óf the game, nameIy systems for aIlocating decision rights, pérformance measurement systems, ánd reward and punishmént systems. View Show abstract Calidad, productividad y competividad Article Eduards W. Gestion De Calidad Download Citation WhátGestion De Calidad Download Citation OnIyView full-téxt Download citation Whát type of fiIe do you wánt RIS BibTeX PIain Text What dó you want tó download Citation onIy Citation and ábstract Download lnterested in research ón Quality Management Jóin ResearchGate to discovér and stáy up-to-daté with the Iatest research from Ieading experts in QuaIity Management and mány other scientific tópics. Gestion De Calidad For Free Login EmailInstall Keep up with your stats and more Access scientific knowledge from anywhere or Discover by subject area Recruit researchers Join for free Login Email Tip: Most researchers use their institutional email address as their ResearchGate login Password Forgot password Keep me logged in Log in or Continue with LinkedIn Continue with Google Welcome back Please log in. Email Hint Tip: Most researchers use their institutional email address as their ResearchGate login Password Forgot password Keep me logged in Log in or Continue with LinkedIn Continue with Google No account Sign up Company About us News Careers Support Help Center Business solutions Advertising Recruiting 2008-2020 ResearchGate GmbH.
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